- Q
- Is there an age restriction to use the Sake Navi service?
- Q
- What should I do if the product I’m looking for does not appear in the search results?
- Q
- What is the difference between the price displayed on Sake Navi and the actual selling price at the shop?
- Q
- Are all products eligible for tax-free purchase?
- Q
- What is the difference between Request Reservation and Real-Time Reservation?
- Q
- Is there a quantity limit when making a pre-reservation?
- Q
- What happens if the price of a product changes on the Sake Navi page after making a pre-reservation?
- Q
- What does the "Available Visit Period" displayed to the left of the reservation button mean?
- Q
- Can the person who reserved the product be different from the person who actually visits the shop?
- Q
- When and how will I be notified if my Request Reservation is approved or declined?
- Q
- Is it possible to cancel a pre-reservation?
- Q
- How is the cancellation fee determined, and what is a reservation deposit?
- Q
- What happens if I visit the shop before or after the scheduled visit date?
- Q
- How can I exchange, return, or cancel a product after purchase?
